PlayStation 5 - Troubleshooting

If you cannot find the solution to your problem in the troubleshooting section, please contact our customer support.

Restart SuitestDrive

Restart SuitestDrive after applying any fixes to allow changes to take effect.

PlayStation SDK not installed

To be able to add the PlayStation 5 console to Suitest you will need to have the PlayStation SDK Manager and Target Manager Server installed. If you are unsure how to do so, please consult the Sony developer documentation which will provide you will all the details. Please also make sure that it is installed on the computer running SuitestDrive.

PlayStation SDK Target Manager Server install location

It is highly recommended to install the PlayStation SDK Target Manager Server in its default install location. However, if this is not possible for you or you are using a different drive letter other than C: then please following the steps below.

No C: drive

If you do not use a C: drive, then you will have to create a virtual drive using subst:

subst C: YOUR_DRIVE:\

For example, lets say you only have a D: drive and you need to map it to C::

subst C: D:\

Default location

Suitest requires the Target Manager Server to be placed in its default location.

Default location: C:\Program Files (x86)\SCE\Prospero\Tools\Target Manager Server\bin

If it is not found in the default location, then there is a fallback location.

Fallback location: C:\PlayStation5TMS

Therefore, if you do not have the SDK installed in its default location, you must create a symbolic link into fallback path using mklink.

mklink /d C:\PlayStation5TMS YOUR_LOCATION

For example:

mklink /d C:\PlayStation5TMS "X:\Cookie Monster\PlayStation\SCE\Prospero\Tools\Target Manager Server\bin"