Roku - Troubleshooting

If you cannot find the solution to your problem in the troubleshooting section, please contact us.

Restart SuitestDrive

Restart SuitestDrive after applying any fixes to allow changes to take effect.


Adding Roku TV device fails

If adding a device fails, please check/do the following:

  • Reboot the Roku device.

  • Check that the device is connected to the Internet.

  • The Roku IP address you specified in Suitest is correct and reachable from the machine hosting SuitestDrive. To check this type http://XXX.XXX.XXX.XXX (replace the X's with the actual IP address) in the browser on host computer and check if the Roku interface opens.

  • As a last measure restart SuitestDrive or the host computer.