SoloCandy

The SoloCandy is a hardware control unit designed and made by Suitest for operating TVs, set-top boxes and other devices through their infrared receiver. It is the younger and smaller sibling of the CandyBox. It can be used to operate a single infrared device in cooperation with SuitestDrive or a Raspberry Pi.


SoloCandy
SoloCandy

The SoloCandy is operated by SuitestDrive or with a Raspberry Pi. Before adding any device that will be controlled via the SoloCandy to your Suitest account, you need to pair your SuitestDrive with your Suitest organization.

SoloCandy with SuitestDrive

  1. Start SuitestDrive on your host computer.

  2. Plug the SoloCandy into an empty USB port to the same host computer. The device added will be tied to this physical USB port.

  3. Start adding a device that is controlled by infrared. See compatible devices in choosing a control unit and their corresponding guides.

  4. After choosing the platform and filling in the details, "Enable SoloCandy support" for your SuitestDrive.

    Enable SoloCandy support for your SuitestDrive
    Enable SoloCandy support for your SuitestDrive
  5. Select the emitter (SoloCandy) and continue with adding the device (based the platforms guide).

    Select the emitter (SoloCandy)
    Select the emitter (SoloCandy)
LG webOS not supported by this method

Currently LG webOS platform is not supported when using the SoloCandy via SuitestDrive, you will need to add the device as "Other HTML Based platform" or configure the SoloCandy with a Raspberry Pi.

SoloCandy with Raspberry Pi

A couple of things that you will need:

  • A Raspberry Pi (2, 3B or 3B+ supported)
  • micro SD card (minimum 4 GB)
  • SD card OS image

Loading image on SD card

You will need to prepare a micro SD card with a minimum of 4 GB storage.

  1. Download the OS image.
  2. Follow the guide (ignore/skip the "Download the image" section) directly from Raspberry Pi to write an image to the SD card.

Set up

Connect the following:

  1. The SD card into the Raspberry Pi.
  2. The SoloCandy into an empty USB port of the Raspberry Pi.
  3. The Raspberry Pi to the internet via a network cable.
  4. The Raspberry Pi to an HDMI monitor via an HDMI cable.
  5. The Raspberry Pi to a power outlet.

The Raspberry Pi will now expand the image from the SD card. You will see the process on the HDMI monitor. Once you see Device ID on the screen along with other information, you are ready to move on to the notify step.

Notify

The Raspberry Pi and SoloCandy are up and running, therefore, the next step is to let us know to which organization we should add the SoloCandy.

Write an email to our support with the following information:

  1. The Device ID (MAC address) which you can see on the Raspberry Pi output on screen.
  2. The Organization ID of your Suitest organization which is located in the Summary page. Location of Organization ID.

Please make sure to be in your organization first before copying the ID. You are in your organization when you can see its name under your Suitest username (in the main menu).

Once the email is sent, our team will add the SoloCandy to your organization. We will then notify you that it is ready for you to use.

Something went wrong?

Please check the SoloCandy troubleshooting section for guidance.