Smart plug - Troubleshooting¶
If you cannot find the solution to your problem in the troubleshooting section, please contact us.
My smart plug is not discoverable or stopped working¶
Please make sure about the following:
Check that the Power LED on your smart plug is green. Otherwise, your smart plug is switched off.
Check that the Wi-Fi LED on the smart plug is not red - it means that there is no internet connection.
Check that your smart plug is connected to the same network as is your CandyBox / Raspberry Pi.