General

General questions regarding Suitest and accounts. If you cannot find an answer to your question please contact our support.

What platforms does Suitest support?

Suitest currently supports the following:

Do I need a CandyBox to start testing?

Suitest allows you to test Browsers, Xbox One, Android TV and Apple TV via SuitestDrive without a CandyBox, however, if you wish to test on Smart TV platforms (such as HbbTV / Freeview Play or LG webOS) then a CandyBox is needed to interface with your device via infrared. You can order a CandyBox unit or upgrade to a Super Sweet or The Sweetest plan which include a CandyBox.

Do I have ownership of the CandyBox?

No, the price you pay is for a one-time renting fee which is non-refundable. Suitest maintains ownership of the CandyBox at all times.

How can I create an Organization?

You can easily create an organization by doing the following:

  1. Going to your Profile.

  2. Press on Create Organization button under your profile name.

  3. Optionally transfer all assets from your personal account. This transfers applications, tests, element repositories, test results, plan and used minutes. Ignore step 4 if you choose to transfer.

  4. Select subscription plan for your organization.

  5. Select Team tab.

  6. Invite team members to your organization.

Learn more about team members and their permissions.

How do I edit my billing information?

You can easily add or edit your billing information by doing the following:

  1. Go to your profile - billing area.
  2. Press edit button under the billing information.
  3. Fill in your billing information
  4. Save

Does Suitest have any integration with third-parties?

Yes, currently you can integrate Suitest with Slack to provide the results from your test packs, you will get the notifications in a Slack channel of your choosing.Account management or go directly to your profiles integrations

Could Content Security Policy (CSP) restrictions affect me in a negative way?

Your Suitest experience might be affected by the CSP restrictions, as Suitest has its CSP turned off because it negatively affects some of our features. Currently, if you have the "unsafe-eval" in your restrictions, Suitest will not function correctly. There is a possibility that other restrictions could hinder your Suitest experience.

You can read more about CSP.