Apple TV - Troubleshooting¶

• Apple TV (tvOS)

This page is not related to Apple TV simulators. For troubleshooting those look here.

If you cannot find the solution to your problem in the troubleshooting section, please contact our customer support.

Send Text does not work on my Apple TV device¶

Using this feature with Apple TV devices requires additional setup on your testing devices.

Screenshots from the testing devices do not work on my Apple TV device¶

Using this feature with Apple TV devices requires additional setup on your testing devices.

Assertion on element visibility does not work with my Apple TV device¶

Using this feature with Apple TV devices requires additional setup on your testing devices.

I cannot open my preinstalled application on my Apple TV simulator¶

Using Bundle ID to define apps to be tested on Apple TV is currently possible only with real devices.