Suitest Camera app - Troubleshooting¶

If you cannot find the solution to your problem in the troubleshooting section, please contact our customer support.

Streamed video has green and purple colors¶

This is a common issue with some of the browsers. In order to resolve it, you will need to switch off the hardware acceleration settings in your browser. Please search online how to do it in the browser you are using or use a different one.

I would like to avoid having audio inside my recordings¶

Go into the setting of Suitest Camera app installation on given mobile phone and disable the audio inside the Recording section.